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Article: Leading with Emotional Intelligence Related Resources

Leading with Emotional Intelligence
by Bea Fields

Executives with a strong Emotional Quotient (EQ),as well as a strong Intelligence Quotient (IQ), are quickly becoming the leaders who ultimately make the best decisions and lead the most satisfying lives. These ten practical techniques will support you in bringing success into the workplace of the future. For more information on Leadership Development and to subscribe to the free Five Star Leader e-course, send a blank e-mail to

(1) Become aware of your own emotions and how they impact others. Make a list of your strengths and your limitations when the heat is on. If you are quick to anger or curtness, take a personal "time out"before communicating with an employee, colleague, friend, or family member.

(2) Display honesty, authenticity, and trustworthiness in all actions. Before you go to sleep at night, ask yourself this question: "Did I live according to what I know is right for me and for others?"

(3) Be flexible. Your ability to adapt to a quickly changing world and to the changing needs of your employees/colleagues/family will set you apart from the crowd when it comes to being an effective leader.

(4) Include humor and laughter in both work and play. Studies reveal that laughter is the most contagious of all emotions. Once a person hears laughter, a positive chain reaction spreads through the group, resulting in an increase in productivity.

(5) Develop an attitude of optimism. Find the positive in every situation, even when something negative has happened. Document these positive comments in a journal, and speak them out loud to three people. You will eventually develop an attitude of optimism, which will have a positive impact on others.

(6) Develop empathy by grasping the feelings of others and seeing their perspective before you make a decision. This will make you approachable, and others will learn quickly that you care about them and want to hear what they have to say.

(7) Cultivate rich and rewarding relationships with employees outside of work. Host one social function each month, and take this time to get to know your employees and their families on a very personal level.

(8) Develop a democratic leadership style: one that is based on collaboration, teamwork, active listening, conflict management, and influence.

(9) Be dedicated to a high level of achievement. Your drive to improve performance and to meet high standards of excellence will set the tone for success for you and your company.

(10) Be devoted to recognizing and meeting the needs of your followers, clients, and customers. They are the future of your company, so communicate with them regularly and often.

This article was authored by Executive Coach Bea Fields. Bea is the President of Five Star Leader Coaching and Training and the author of 13 training programs for professionals, including the T.E.A.M. Coaching (TM) Program and the 12 Foundations of Leadership. She is the principal for The Gen Y Project and the President of the 360 Degree Challenge for Professionals. She is holds a Certificate Degree in Leadership Coaching from Georgetown University and is a Professional Certfified Coach with the International Coach Federation. For more information, visit Bea today online at Five Star Leader Coaching and Training, The Gen Y Project or The 360 Degree Challenge.

Bea Fields may be contacted at or


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