From the point of view of a psychologist, “leadership” is basically the ability to influence the thoughts, feelings and actions of others in ways that direct them toward specific goals.
In his article “More Change Demands More Leadership,” Jim Clemmer shows how especially important organizational leadership is in times of great change and uncertainty. He points out some specific characteristics of leadership — the ones that generate influences most apt to move people in the right directions during those times.
And he uses a poem (!) to list the usual outcomes of various types of negative and positive influences on what people learn and how they act. Not only in times of change and uncertainty, but also throughout their work lives.
His article is one of those “clip-it-and-keep-it” items. Read it.